How do I get my shares?
I missed my pick up. I'm going to be out of town. What do I do?
I can get a rotisserie chicken at Costco, Target, Walmart for X why do you charge Y?
Great question! Here are a few reasons.
- Those chickens are sold at a loss as an incentive to purchase more items at the store
- Our Organic, pasture raised, soy & corn free birds require more exspensive feed to suppliment there foraging.
- Our birds are rotated to fresh pasture daily. This is a HUGE difference from "Free Ranged Organic" which usually is still confines birds to large dirty buildings.
- Our heritage slow growing birds take 3-4 times longer to grow to weight. This increase costs on feed and labor. but makes a healthier better product
- We pay all our employees a living wage starting at $15. Buying our product help create sustainable jobs.
- If you compare us to other organic chicken you'll actually find we are cheaper than most and on average tend to do more.
Will you take trade or let me work on the farm?
I cant afford the CSA I can't work, I have nothing to trade, and no disernable skills or talents. What can I do?
We are sure you're an amazing person, & have many talents.
We do offer cheaper weekly options starting at only $14.99, but we also understand that some people cant commit to that. If you are really passionate about eating better and more sustainably send us a message we will try and figure something out.
Payment & Delivery
What forms of payment does the shop have?
What about pick-up? Have a fancy graphic for that?
Hey I'm on a weekly subscription and want to cancel getting your delicious chicken, also I think you're handsome. What do I do?
Thank you so much, you're not too bad yourself.
And don't worry cancel anytime. We wont take it personally.
I understand that the start date of each CSA share is flexible, based on seasonal conditions and product availability. I am aware that TunTum BlackHill will communicate via email to inform all members of updates and the official start date, and that it is my responsibility to contact the farm via email if I am not receiving notifications near the projected CSA start date.
Picking Up my Share
I understand that my share will be delivered weekly to the pick up location. If I am out of town or unable to pick up my CSA for any reason, I understand that it is my responsibility to find a substitute to collect my share. If I am unable to pick up my share I will entitle a friend to do so. I understand that if my share is not picked up on the designated day, within the designated time, I forfeit that share and that it will be donated at the discretion of the farmer. I will not receive credit or a refund for any shares that I do not pick up.
Pick up time parameters are set for the entirety of the season. I agree to not sign up for the CSA knowing that I cannot make it to pick up on the designated day & time.
I agree to not arrive early or late to the pick up location expecting my share to be available. I understand that the pick up location is also a place of business, and that I am not to interrupt or distract the staff in the course of their normal duties.
I understand that I am responsible for bringing a container to transport my share home in. All bins are to be left at the CSA pick up location.
I understand that sometimes things beyond TunTum BlackHills control. Weather, family events, holidays, and other might close down a pick-up spot for a period of time. If that accurs TunTum BlackHill will make accomidations and alert via e-mail to move pick-up location and/or time.
Splitting My Share
I may coordinate the splitting of my CSA share with another individual. I understand that TunTum BlackHill does not facilitate such arrangements, and does not coordinate special payment on split shares. I will make all arrangements myself for collecting payment from the individual with whom I am splitting my share.
I understand that email is how TunTum BlackHill communicates updates and changes, as well how they distribute our weekly newsletter during the season. By signing up for the CSA, I understand that I will be added to the weekly email list, and I agree to add QuackQuack@TunTumBlackHill.com to my email contacts. TunTum BlackHill will not be held responsible for miscommunications due to our e-mails going to your Spam folder or Promotions tab. I will notify the farm immediately if I do not receive an e-mail receipt of my payment or my weekly CSA emails.
Sharing The Risk
I understand that as a member, I share in both the bounty and the risks of farming. I understand that the risks including death of animals due to predators, the environment and disease, poor harvests due to unfavorable weather or pests, or the total loss of all crops due to a natural disaster such as fire, flood, or drought.
I understand that once I sign up and pay for my membership in full, I have secured my place in the CSA for the respective season.
There are no refunds, either full or partial, for cancellation of my CSA once purchased. Members may choose to find an alternate person to buy out the rest of the season’s share, and the share ownership will be transferred to the alternate person. The alternate person will pay the original shareholder directly. I understand that I am responsible for informing TunTum BlackHill if such a transfer occurs.
Question? Want to collaborate?
Need to vent?
Send us a message and we will do our best to respond as quickly as possible